Progressive Bundling Review

Progressive insurance is a powerhouse when it comes to insurance advertising. They sell home, auto, and many other policies at affordable prices. Progressive is sold through independent insurance agents and online. Progressive reaches out to potential customers where they are whether they prefer to do everything from their computer or if they’re looking for a professional to answer their insurance questions before they decide.

Their newest line of television commercials focus on their “bundling” program, i.e. purchasing home and auto insurance together with Progressive. A bundle discount applies to both policies. But it’s not a combined policy. So, for example, if you get into a car accident, your auto premium could rise while your homeowners premium remains the same.

When you bundle your home and auto insurance with Progressive, you save money by qualifying for a “multi policy” discount. But you still have the option to get a quote for a different policy when needed.

Everything is pretty cut and dry up to that point and not too earth shattering, as many insurers offer a similar discount as a way to capture more insurance per household.

Being that it’s TTAI’s business to review the many available insurance products out there, we thought we’d give this one a shot, but ran into a snag.

You see, Progressive does not “write” homeowners insurance. They just “sell” it.

Progressive acts as an insurance agent by soliciting insurance business, and then forwards that piece of business to an insurance company that collects the insurance premium dollars and pays any covered insurance claims.

On their website, you’ll see something to the effect of property insurance being provided and serviced by a trusted, third party.

What is Progressive Home Advantage?

Here’s the disclaimer from their website, which we’ve printed in letters big enough to read:

*”Insurance policies purchased through the Progressive Home Advantage program are underwritten by leading providers of homeowners, renters and condominium insurance, including Homesite Insurance Group and IDS Property Casualty Insurance Company, depending on your state.

These companies are valued business associates that are not affiliated with Progressive, and are solely responsible for claims under insurance policies issued by them. Certain Progressive companies may be compensated as licensed agencies for performing services on behalf of these underwriting companies.”

ASI Lloyds was also added to that list at some point. In total, there are nearly a dozen companies that make up Progressive Home Advantage. This means that while Progressive offers its name, you could get a wide range of optional coverages and rates from smaller providers. So your experience could vary widely with Progressive Home Advantage. The good news is Progressive is still willing to offer Progressive resources and discounts to combine this with your car insurance.

Should you use Progressive home insurance?

Why not? Insurance is, for the most part, somewhat of a “commodity” and certainly a “marketing” business. This homeowners insurance is really Progressive in name only, but that doesn’t mean you won’t get exactly what you need from it.

While there is a lot to be said for customer service and financial stability, no carrier out there can get away with too much poor service or operate with a bad balance sheet due to the high level of regulation in the insurance industry…no matter what those television commercials try to tell you. With smaller underwriting companies behind it, you might get a more personalized plan that makes sense for your needs at an affordable average cost.

Progressive insures millions of people in the United States. What better way to solicit another “line” of insurance, homeowners in this instance, than to go after an existing client base.

It only makes sense to partner with a homeowners insurance company. Progressive gets to offer a discount and may get a cut of the profits from that line of insurance. No harm, no foul.

This is similar to Costco Home Insurance, which is resold by a third-party company to its shoppers who are probably more interested in buying food in bulk.

Read More: Progressive Name Your Price Review

Does it really matter?

In short, no, not a bit. At the end of the day, if you obtain Progressive auto insurance and purchase homeowners insurance through one of their partner companies and it saves you money, you win. Progressive Home Insurance is comparable to many other homeowners policies. The big questions is where you’ll get the most competitive rates. You can determine this by getting quotes on the auto policy and homeowners insurance policies you want with any additional coverage you’re looking for as well.

But to be certain you receive the best deal, speak with a local independent insurance agent who can shop your premium with several different companies at once, not just those already doing business together.

There could be a better deal out there, and you may never know about it if you let them do the shopping for you.

Navigating Progressive Insurance Claims Process

Ease of Filing a Claim

Progressive Insurance offers multiple convenient options for policyholders to file insurance claims. You can initiate the claims process through various channels, including online, over the phone, and through their mobile apps. This flexibility allows you to choose the method that suits your preferences and needs, making it easy to report a claim whenever necessary.

Average Claim Processing Time

Progressive understands the importance of timely claims processing, and they strive to provide efficient service to their policyholders. While specific processing times may vary depending on the nature and complexity of the claim, Progressive aims to handle claims promptly to ensure that customers receive the assistance they need in a timely manner.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback is a valuable resource for assessing an insurance company’s performance in resolving claims and providing payouts. Progressive Insurance values customer satisfaction and continuously seeks feedback to improve its claims resolution process.

By analyzing customer experiences and opinions, Progressive aims to enhance its services and ensure that policyholders are satisfied with the outcomes of their claims.

Exploring Progressive Insurance’s Digital and Technological Advancements

Mobile App Features and Functionality

Progressive offers a user-friendly mobile app equipped with a range of features to enhance your insurance experience. The app allows you to access your policy information, make payments, report claims, and track the progress of your claims from the convenience of your smartphone. It provides a seamless way to manage your insurance needs on the go.

Online Account Management Capabilities

Progressive’s online account management system empowers policyholders to take control of their insurance accounts. You can log in to your account on their website to view policy details, update information, and make policy changes. This online platform simplifies the management of your insurance policies, making it easy to stay informed and up to date.

Digital Tools and Resources

In addition to their mobile app and online account management, Progressive offers a variety of digital tools and resources to assist policyholders. These resources may include educational materials, calculators, and guides to help you better understand your insurance coverage and make informed decisions.